Return & Refund Policy
Customer satisfaction is important to Milbe BD.
If you receive a damaged, defective, incorrect, or significantly different product, please contact us as soon as possible after receiving your order.
To request a return or replacement, customers may be required to provide photos or videos of the product and packaging for verification.
Products should generally be unused, undamaged, and in their original packaging unless the issue is related to a manufacturing defect or incorrect product delivery.
After reviewing the request, Milbe BD will determine whether the product qualifies for replacement, return, or refund.
Refunds, where applicable, will be processed according to the available payment method and our verification process.
Certain products may not be eligible for return due to hygiene, personal-use, or other applicable restrictions.